Reopening after COVID-19
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The Covid-19 crisis has created issues for food service unlike anything we have seen in modern times. Ginsberg’s is proud to support our customers, family and friends during these times. More than ever we all need to take extra precautions to keep customers and staff safe as the country reopens. For over one hundred years, Ginsberg’s has been there for you and we will continue to be with you. Business will not be as usual, but this also gives you the chance to change your menu, work on efficiencies, establish new safety practices. If you “ever had the time, I would….” now is the time to rethink, rebrand, fine tune your plans for a better, healthier, successful business. This new landscape is ever-changing but Ginsberg’s has collected information to help as you “reopen” to a new way of doing business.
NYS To-Go & Delivery AND Outdoor Expansion of Licensed Premises has been EXTENDED to September 4, 2020. Learn More Outdoor Dining Learn More
MA restaurants may provide outdoor table service at the commencement of Phase 2 of the Commonwealth’s Reopening Plan. Restaurants will be authorized at a later date and by a subsequent Phase 2 Order to commence indoor table service if the public health data reflects continued positive progression. Permitted to open for outdoor table service: Phase II, Step 1, June 8th.
CT Governor Lamont releases Business Documents for Phase 2 Reopening on June 17. Limited capacity indoor dining will be allowed.
VT The Agency of Commerce and Community Development (ACCD) has issued health and safety requirements and procedures to allow limited indoor dining at restaurants and bars beginning on June 8. Press Release
Your Ginsberg’s First Order
- Please contact your sales rep or customer service in advance to place your first order. Your sales rep will work closely with you to determine availability of products for your food establishments on your first order. Please keep in mind there may be quantity limits on cleaning and other supplies to make sure all our customer have the opportunity to get the products they need.
- Sales representative are expected to perform as much of their job responsibilities as possible through the use of telephone, text, email and other electronic means to keep direct interactions with their customers and others to a minimum. If a Sales Rep has to enter a customer establishment, all reasonable safety measures should be applied to maintain personal safety (i.e. wear a face covering, maintain 6 ft. social distancing, wash hands frequently, limit interaction to as few individuals as possible, etc.)
Online Services
Available through the customer portal
- Customer are encouraged to use contactless ordering through our online ordering application available for pc or mobile.
- Our convenient and contactless online bill pay service is available 24 hours for you to apply payments.
Facilities Safety Procedures
- Employees must ensure they are maintaining a minimum 6 ft. distance between one another unless safety or core function of their work activity requires a shorter distance.
- The company has provided employees with appropriate personal safety items, including acceptable face coverings, sanitizers and gloves.
- A tele-work program has been established to ensure that no more than 50% of a specific administrative department’s workforce is within the facility at any one time. In-person meetings and gatherings are discouraged.
- Daily, we are have a facility attendant that is designated to perform increased sanitation duties throughout our facility, including but not limited to the frequent cleaning of shared surfaces, equipment and tools.
- Ginsberg’s delivery drivers no longer need to enter the building. All communication and paperwork is provided to them through a window to minimize any potential exposure to other members of our team.
- Daily, delivery drivers are responsible for cleaning and sanitizing the interior of their tractors and touch points on the trailer. Tractors are periodically rotated out of service to perform a thorough cleaning.
- All visitors that are not business critical are restricted from the facility. “Business essential” visitors needing to enter our facility are required to complete a COVID-19 screening assessment prior to being granted access and are expected to wear a face covering when 6 ft of social distance cannot be maintained.
Will Call Pickup Safety Procedures
- Exposure at the Will Call window has been minimized through the installation of a plexiglass shield and the requirement of employees to wear a face covering.
- Employees have been issued protective gloves and face coverings.
- Only one customer is allowed in the Will Call vestibule at a time, with signs posted at the entrance to advise the customers of such.
- Employees place customer orders at the dock and customers are required to load their own cars to eliminate direct contact between our employees and the general public.
Delivery Safety Procedures
- All drivers have been issued protective gloves and face coverings and are required to wear them whenever coming into direct contact with the public.
- Deliveries to customer locations have been modified to leave product as close to the entrance door as possible with minimal interaction with our customer’s employees.
Guidelines and Considerations
FDA Food Safety Check List For Closed Food Establishments Reopening
FDA is providing a food safety re-opening checklist for previously closed retail food establishments or those that have been open with limited service related to the COVID-19 pandemic. This checklist addresses key food safety practices for retail food establishments to consider when re-opening and restarting operations.
CDC Guidance For Cleaning and Disinfecting
OSHA has developed this interim guidance to help prevent worker exposure to SARS-CoV-2. The general guidance applies to all U.S. workers and employers. Depending on where their operations fall in OSHA’s exposure risk pyramid (Spanish), workers and employers should also consult additional, specific guidance for those at increased risk of exposure in the course of their job duties broken down by exposure risk level. Spanish version
OSHA Preparing Workplaces for Covid-19
OSHA has developed this interim guidance to help prevent worker exposure to SARS-CoV-2. The general guidance applies to all U.S. workers and employers. Depending on where their operations fall in OSHA’s exposure risk pyramid (Spanish), workers and employers should also consult additional, specific guidance for those at increased risk of exposure in the course of their job duties broken down by exposure risk level. Spanish version
NRA Reopening Guidance
REVISED 5.22.2020 For restaurant operators getting ready to reopen the purpose of this guidance is just that, to offer you direction and provide a framework for best practices as you reopen. This guidance is designed to provide you with a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus.
NY Forward Safety Plan Template
Each re-opening business must develop a written Safety Plan outlining how its workplace will prevent the spread of COVID-19. You may use this template or develop your own Safety Plan. It does not need to be submitted to a state agency for approval but must be retained on the premises of the business and must be made available to the NYSDOH or local health or safety authorities in the event of an inspection. Learn more at NY Forward. PHASE 2 is open for take.out delivery and NOW OPEN FOR OUTDOOR DINING certify now. PHASE 3 Guidelines include indoor dining. Please read phase three guidelines and certify once your region is open.
Reopening Considerations for New York Employers
Reopening businesses will bring a host of novel legal, operational and workforce issues. While there is no one-size-fits-all approach to facing these unprecedented challenges, this guidance document outlines a number of issues and actions that employers should consider in planning a resumption of in-person workplace operations. As with all COVID-19-related guidance, employers should continue to monitor the developments, including from federal, state and local officials as well as public health authorities, and consult with counsel for specific guidance tailored to the particulars of their situation.
Mid Hudson Region Hospitality Reopening Guidelines
Bonura Hospitality, with nearly 50-years of experience in the hospitality industry, has collaborated with trusted local industry peers as well as the Leading Caterers of America, Dutchess County Regional Chamber of Commerce, and Orange County Chamber of Commerce to present the following guidelines for re-opening the hospitality industry in the Mid-Hudson region of New York State
NYS Promise
To help ensure everyone’s safety as we welcome customers back into our dining rooms, The NYSRA has created a promise flyer for you to have on display in your establishment.
MA COVID-19 Reopening Control Plan Template
All businesses in the state of MA must develop a written control plan outlining how its workplace will comply with the mandatory safety standards for operation in the COVID-19 reopening period. This template may be filled out to meet that requirement. Control plans do not need to be submitted for approval but must be kept on premise and made available in the case of an inspection or outbreak.
Massachusetts Reopen website
CT Reopen for Restaurants
Before you can open your doors, you must self-certify that you are following strict safety guidelines to keep your employees and customers safe. click here. June 17 Phase 2 with indoor dining guidelines
Vermont Guidelines
The Work Smart and Stay Safe initiative requires businesses that closed for 7 days or more to adopt or create a sector-specific reopening and training plan before reopening. Download a template and model plans.
NRA State Reopening Training & Certification Requirements & Recommendation
The State Reopening Training & Certification Requirements/Regulations document, created by the Association’s ServSafe Training & Certification Compliance team, covers all food safety training and certification requirements for restaurants by state as each enters new reopening phases. It also covers any state food protection manager and food handler certificate expiration extensions and lists deadlines for required recertification. It’s updated twice a week.
State Reopening Training & Certification Requirements/Recommendations
Official Return to Work Guidelines for Foodservice Establishments
The Official Return to Work Guidelines for Foodservice Establishments covers, by state, everything from dine-in status and required PPE to distancing/occupancy limits, and employee and customer health-check requirements. Updated regularly, it was created by the Association’s Restaurant Law Center and State Restaurant Association Relations teams.
Official Return to Work Guidelines for Foodservice Establishments
Instructions & Checklists
ServSafe Training Videos
The National Restaurant Association’s ServSafe team has prepared a free training video outlining the steps restaurant line level employees are encouraged to utilize in returning to full-service operations.
Video topics include:
- Knowing COVID-19 symptoms and preventing its spread.
- Recognizing actions to reduce risk to employees and guests.
- Guidelines for face coverings, hand washing, and food handling.
- Guidelines for cleaning, sanitizing, and disinfecting.
- Physical and operational changes to maintain social distancing.
Front & Back of House Cleaning Checklist
Chemical Cleaning Instructions for Equipment
Printable Facility Signs
Download and print COVID-19 signs for your establishment. There are signs for customers, bathrooms and staff. Use color paper to make them stand out!
Products
Social Distancing Floor Graphics
Anderson Cleaning Products
Secure-It Tamper Evident Labels
Sanitizing Products
Take Out & Delivery Supplies
Tools
MarketByte Online Automation
Giving customers an easy way to place an order is more important than ever. MarketByte self-serve platform allows customers to place orders and payment collection. Touchless menu and payment options for dine-in customers too.
Through our partnership with UniPro Foodservice, we are able to bring you a discounted online ordering program. Click here for more details.
Uber Eats Discount Program
If your business is in a urban or suburban area, and you are struggling to find reliable staff, partnering with a delivery service will help you compete and meet the needs of your customers.
Through our partnership with UniPro Foodservice, we are able to bring you a discounted Uber Eats program. Click here for more details.
DoorDash Discount Program
DoorDash is an on-demand platform that connects customers with local restaurants and facilitates food delivery. They help restaurant owners grow their businesses, stay ahead in a changing industry, and make hungry customers happy.
Through our partnership with UniPro Foodservice, we are able to bring you a discounted DoorDash program. Click here for more details.
Video Resources
The Transition to Takeout and Delivery Only
What to Sell and Effective Planning
Takeout Packaging
Effective Messaging to Your Customers
Maximize Your Labor & Resources
DISCLAIMER Please be advised that some or all of the information contained in this page may not be applicable to some businesses or places of work and may not include all information necessary for certain businesses and places of work. This website does not attempt to address any health, safety and other workplace requirements in place prior to the age of COVID-19. As COVID circumstances continue to evolve, so will the public health and safety recommendations and requirements, and as a result information may not include all current governmental or health expert requirements and recommendations. We strongly advise that before implementing any of the practices and procedures contained herein, you carefully evaluate all and consult with your own legal counsel and other advisors regarding the legality, applicability and potential efficacy of this information in your place of business and to determine what if any other recommendations or requirements may apply to your business. Ginsberg’s Foods is not responsible for any circumstances arising out of, or related to, the adoption, or decision not to adopt, any of the practices or procedures contained on this page.
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