Manager – IT and Support Job Opening
Manager – Information Technology and Support Job Description
We’re seeking a Manager of IT & Support Services to drive our organization’s technological vision and ensure the secure, reliable operation of our systems. As a key player in our business, you’ll identify and develop effective solutions across a broad spectrum of business and build strong relations with key stakeholders in and out of the company. Our next manager will ensure high system availability by implementing strong cyber security measures, data integration, and necessary IT architecture while having a talent for leading a high performing team of IT professionals.
Are you a tech-savvy leader ready to take the reins of a dynamic IT team? If so, we want to hear from you!
The Manager of IT & Support Services provides tactical leadership for the company’s information technology infrastructure, systems, and support functions. This position ensures the secure, reliable, and efficient operation of all IT platforms and services, while aligning technological initiatives with business objectives. The Manager of IT & Support Services provides vision and direction for the IT department, manages day-to-day operations, leads major technology projects, and ensures exceptional user support across the company.
Weekly Work Schedule
- This position is Monday – Friday, with flexibility outside of regular business hours to meet the demands of the business.
IT Manager Job Salary
- Salary ranges from $80,000 – 90,000 annually and is negotiable based on the successful candidate’s level of proven experience
Essential Manager – IT & Support Job Requirements:
- Develops and maintains the technology vision and planning processes that will regularly evaluate existing technology, information systems, and staffing, researches new solutions and technologies, and recommends changes.
- Establishes IT departmental goals, objectives and operating procedures.
- Provides tactical planning, development, evaluation, and coordination and management of the information and technology systems for the company, including voice systems, data applications, imaging and storage, and office automation.
- Develops, implements, and maintains robust cybersecurity policies, procedures, and controls to protect against internal and external threats.
- Coaches, develops and maintains a dedicated team that continually focuses on high-availability of IT systems and who are prepared to handle changing technological demands.
- Manages the IT team to provide effective support and service to end users in the productive use of computer systems, hardware and software.
- Develops, tracks, and controls the information technology annual operating and capital budgets.
- Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.
- Implements and maintains an enterprise-wide disaster recovery plan.
- Develops, maintains, and communicates strategic plans, policies, and standards for the acquisition, implementation, and ongoing operation of the organization’s IT systems, ensuring alignment with business goals, regulatory requirements, and industry best practices.
Knowledge, Skills, and Abilities Include:
- Strong working knowledge of business workflow requirements, transaction processing, system and application interfaces, and data integrity, especially as they pertain to legacy systems and environments.
- Strong working knowledge of an array of computing devices, operating systems and IT architectures, such as server, desktop, notebook and tablet platforms, systems, and peripherals.
- Strong understanding of cybersecurity principles and ability to implement security protocols to protect systems, networks, and data.
- Experience leading IT change management initiatives, including planning, stakeholder communication, training, and risk mitigation.
- Ability to work in an AS/400 environment
- Working knowledge of a NCR/Retalix ERP system.
- Strong working knowledge of networking design and maintenance
- Working knowledge of voice communications solutions
Education/Experience (Preferred Minimum Qualifications):
- Possession of a Bachelor’s Degree from an accredited college or university in the area of Computer Science, Information Technology, Business Administration, or related field AND at least 5 (five) years of MIS experience, two (2) years of which must have been in a supervisory or management position.
Great Ginsberg’s benefits are waiting for you:
- 401(k) and Roth 401(k) retirement savings plans with company match
- Health insurance (health, dental, vision)
- Paid vacation, sick time, and holidays
- Paid on-the-job training
- Employee discounts in our Will Call Center
- Employee assistance programs
- Company-provided life insurance
- Access to in-house massage therapists, athletic trainers and nurse practitioners
About Ginsberg’s Foods
Ginsberg’s Foods is a fourth-generation family-owned and operated food distributor, located near Albany New York, in business since 1909. We foster a welcoming workplace culture, embracing engagement and development, and attracting, recruiting, and retaining a diverse workforce. We adhere to our core values; Respect for all people, excellent customer service, building strong relationships, and a dedicated commitment to community.
Applying is quick and easy!
Click on the button below to apply for the IT & Support Manager position. If you meet the qualifications, our recruiter will be in contact. Feel free to check out our current job openings here at Ginsberg’s Foods or learn more about some of our Employee Programs.